Active User

If you have users who haven’t been on your site for ages, or registered and never returned, this is the plugin for you.




Plugins trusted by thousands of organisations worldwide

Collect and store login data

  • Last login information stored with each user, as soon as plugin is activated
  • Set a period of time since last login after which that user is considered 'inactive'

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Offer a Grace Period

  • Creates an extra period of time after the user has become inactive
  • Use as a 'final warning' before account deletion or suspension
  • Users must log in before the end of this period

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Enhanced User Table

  • Filter users by inactive or grace period
  • Usernames change color depending on inactivity type
  • Email addresses and user IDs displayed, so you can contact them quickly

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Intuitive Deletion Queue

  • Lists all users deemed 'inactive'
  • Allows you to delete inactive users in one go

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Expertly Coded

Our plugins are coded using the latest standards and won't slow down your site

Easy to Use

Each plugin comes with comprehensive documentation to get you started

Translation Ready

All of our plugins are compatible with WPML, Loco, and other translation tools

One to One Support

Our users absolutely love our support - just take a look at our reviews below

Take control of your inactive users

Active User is the answer for the thousands of community website owners who find themeselves with an ever increasing number of users who clog up the database, yet haven't visited for months. Or even years. They sit in your member lists, taking up space, lessening the experience for the active, committed users you want to keep.

Active User sits in the background, keeping on top of when all your users last logged on. Eventually, after an amount of time you specify, an inactive user is flagged up. They are then placed in the deletion queue, ready to be removed.

With the grace period function, you can give your inactive users a helping hand. Once they become inactive, it emails the user to warn them that they will be removed soon (you can choose how long 'soon' will be). It gives them a chance to come back and login. If they still don't, they can't say they weren't warned!

Active User works with every WordPress site. But a really special feature is that it is compatible with BuddyPress (the number one WordPress community plugin). In these sites, Active User swaps to a 'last active' metric, rather than 'last logged on'. This gives it a higher level of accuracy.

Active User is also safe to use. It doesn't automatically delete anyone, and when it gives you the choice to delete a user, it uses WordPress's own deletion system. This means that you will have a chance to save any user data before you confirm the removal.

Don't let inactive users clog up your database. Install Active User today to start tracking logon data.

photo of Holly Brockwell

"The Bouncingsprout team combine, unusually, the skills of being highly technical with also being very easy to talk to. They know what you're talking about even when you don't, and they turn it into digital wizardry that works even better than you imagined."

Pricing

You can choose either an annual licence or a one-off payment. Both give you the same product, coupled with our fantastic support.

Annual License

$29.99 / yr

  • Single Site License
  • 1 Year Support & Updates
  • 30-Day Money Back Guarantee

An annual license entitles you to 1 year of support and updates. Your subscription will renew automatically each year until canceled.

Lifetime License

$89.99

  • Single Site License
  • Lifetime Support & Updates
  • 30-Day Money Back Guarantee
  • Heavily Discounted

A lifetime license entitles you to support and updates for the lifetime of the product.

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100% No-Risk Money Back Guarantee

You are fully protected by our 100% Money Back Guarantee. If you aren't completely satisfied within 30 days of purchase, we'll give you a full refund. No questions asked.

Frequently Asked Questions

Have you got a question about Ultimeter? Check out some of the most popular questions and answers below, or head to our support pages for more detailed help.

WordPress sites do not track last logon data for users. This means that data isn't there until Active User is activated. So until each user logs on, they will show as 'no data', in the list table. This is actually a limitation of WordPress itself, and one that doesn't appear to be about to be resolved. We strongly suggest that community website owners install Active User as soon as possible, to start tracking the logon data, even if they don't want to use the other features yet. Fortunately, if your site is built with BuddyPress, 'last activity' data is stored by default, so this restriction is removed.
Yes, for most plugins, we do (and they’re heavily discounted)! When the checkout screen opens you can choose between a range of site options under 'Plan Selected' at the top. If you have any other requirements, please get in touch via our support page.

If you purchased an annual license, then yes, you can still use the plugin in its full capacity even after your licence expires. However, you will no longer be able to receive updates or support for the plugin.

If you purchased a lifetime license then your license will never expire!

Generally yes. All our licences come with an additional one you can use within a development environment, for free. This means that if you develop using a localhost domain, or TLDs/subdomains that are clearly development environments (*.dev, *.local etc) you will be good to go.

If you have any questions, or cannot get a development licence to work, just let us know.

Absolutely. If, within 30 days, you decide our plugin isn't right for you, you can request a refund in full.

But we are really nice people, so we will see if we can fix any issues you have first, and if the plugin works great, but you just aren't happy, we will probably ask you to help us to make it better for everyone else.

We test all our plugins using multiple themes and environments. As long as the theme you choose is well-coded and adheres to WordPress standards, our plugins will work.

However, we can't test with every theme, so if you run into any issues, just let us know. Sometimes we have to make really minor tweaks to make our plugins play perfectly with others. Which we love doing.

Yes, your subscription will renew automatically every year, unless you cancel it. If you do decide to cancel it, your licence will still be valid for the paid-for period; this means you will still receive updates and support during that time.