Why is WordPress Maintenance so Important?

 

Do you really want to pay £1000’s to restore your WordPress website if it goes down?

This could be a reality if you, like many WordPress users, don’t give a second thought about the security of their website.  The statistics* are worrying:

  • 76% of users are not using backups
  • 69% have experienced a plugin failure after an update
  • 63% of users have deleted a file that was not backed up
  • 21% have seen the ‘white screen of death’

If your website is hacked, subject to malware or you simply make a huge error, your livelihood could be at risk.  We offer WordPress Maintenance Packages for pro-active peace of mind to protect and maintain your WordPress website.

* 2015 WordPress survey by CodeGuard

Why do I need this?

“A WordPress website that is not properly managed can have a major impact on your business”

WordPress is a web platform that is run via a MySQL database and needs to be managed and maintained on a continuous basis. If not, your website can experience software conflicts, performance issues, security breaches, website downtime and data loss. A WordPress website that is not properly managed can have a major impact on your business especially if people can’t easily find it or have trouble accessing it online, which in turn has an impact on your online reputation.

Keeping WordPress websites up to date is difficult if you are not familiar with the on-going maintenance work that is required. It can actually create serious problems if you are not sure what you are doing.  Many website owners don’t even realise that keeping the WordPress Core updated, plus managing all the plugins updates is an absolute requirement if you are to ensure the security of your website. It can end up costing you in terms of time and money if you are not aware of this or do not have an adequate plan in place.

 

Explore Our Great Value WordPress Maintenance Packages Below

WordPress Maintenance Packages. Pro-active, peace of mind service to protect and maintain your WordPress Website.

Standard Plan
per month
£40
Meets basic requirements
Monthly Secure Backup
Backup Restoration if required
Malware Monitoring and Removal
Plugin updates
WordPress core system updates
Theme updates if a child theme is in place
1 hour per month maintenance time
24 Hour response time
9am-5pm GMT business service
Worldwide support
Detailed notes for every job
Tell me more!
Premium Plan
per month
£80
For constantly changing sites
Daily Secure Backup
Backup Restoration if required
Malware Monitoring and Removal
Plugin updates
WordPress core system updates
Theme updates if a child theme is in place
3 hour per month maintenance time
12 Hour response time
9am-5pm GMT business service
Worldwide support
Detailed notes for every job
Tell me more!

Need a little more detail on the benefits you receive as a maintenance plan customer?

Please expand each box below for a full explanation of the services in our plans

Secure Backup

We will perform a complete backup of your website on a Monthly/Weekly/Daily basis. You get peace of mind that your site and content are fully protected. Your backup will be stored at a completely different location, thus preventing any data loss through physical disaster.

Backup Restoration if required

Should you require, we will perform one complete restoration of your website on a monthly basis. If you require more restorations, the time will be taken from the time you have allocated on your regular support plan. Should you have no time available, we can quote you on extra hours.

Malware Monitoring and Removal

We constantly monitor your website for any malware and hacking attacks. Should we find your website has been compromised and has a malware issue, our specialists will work to clean the site, and return it pre-attack condition.

Plugin updates

We will check for compatibility, and update your plugins as and when new releases become available. Please Note: We won’t perform upgrades until we have ascertained that the update will work fine with your website and other plugins in place.

WordPress core system updates

We will check for compatibility, and update your WordPress Core system as and when new releases become available. Please Note: We won’t perform upgrades until we have ascertained that the update will work fine with your website and other plugins in place.

Theme updates if a child theme is in place

As long as your WordPress theme has a child theme in place, we will upgrade your theme as part of your package as and when new releases are provided. If your website has been designed and developed by us, you will have a child theme in place, unless we have specifically told you otherwise.

Per month maintenance/update time

All our maintenance packages provide a set number of hours of WordPress Specialist time to carry out tasks which are not included elsewhere within the support package. This can include things like uploading content, adding images, adding or changing menu items, pages and posts etc. All time is recorded in 15 minute intervals, therefore if your request takes 12 minutes to complete, 15 minutes will be taken from the time included with your package. This is effectively your time to do with as you please. Our staff can often carry out tasks much faster than you can, so this is a great tool if used effectively.

Response time

We will respond to your call, email or support ticket within the time period specified in your plan.

9am - 5pm GMT business service

For the benefit of our worldwide customers, we provide support between the hours of 9am to 5pm UK time (GMT).

Worldwide support

We provide support for customers throughout the world, including but not limited to the UK, USA, Australia, Canada, New Zeland, Mainland Europe and beyond.

Detailed notes for every job

We log all details of changes or additions etc. that our experts complete. This means our team and you have a complete history of changes, additions and all work that has been completed for you as long as you remain a customer of BouncingSprout.